Connecting client feedback to organizational improvement at Haley & Aldrich

Published by: 
KA Connect Building Knowledge

Authors:
Ben Chandler and Melissa McEwen

Synopsis:
Melissa McEwen, Vice President/Senior Lean Consultant, Capital Projects & Facilities, and Ben Chandler, Vice President/Senior Sustainability & Lean Consultant, co-presented on the topic of "Connecting Client Feedback to Organizational Improvement at Haley & Aldrich" at the KA Connect 2016 conference in May, 2016. 

Watch their presentation here:

Connecting client feedback to organizational improvement KA Connect