Expert Q&A: Michael Pardus on operations risk & compliance
Michael Pardus spearheads Haley & Aldrich's expanded Operations Risk & Compliance Practice. He is widely recognized as one of the leaders in enterprise resilience and governance, from environmental, health & safety, product stewardship, operations and infrastructure perspectives.
Is Haley & Aldrich new to managing operations risk?
Absolutely not. I joined the company because of its reputation for excellence and also the depth of its service offerings and expertise in areas like environmental remediation, environmental health and safety, compliance, planning and permitting – all vital components of managing operations.
So what’s the impetus behind forming a practice to focus on it?
This is a case where our clients told us what they wanted, and we said OK. Look, a lot of cross currents are coming together to elevate the issues of enterprise resilience, business continuity, governance and brand protection in boardrooms. It doesn’t take a lot of Deepwater Horizon oil spills to realize that sometimes even a single operating error can devastate your brand and earnings. Companies are coming to realize that you can do something about it, other than cross your fingers.
What can companies do to rein in the operations risk?
We’ve made a lot of progress over the years on enterprise resilience issues and have developed some pretty sophisticated methodologies for recognizing and mitigating risk – from failure mode and effects analysis, current conditions assessments, and risk and hazard analyses to total cost accounting, best practices benchmarking, continuous improvement assessment, and so on.
What are some examples of the ways you help clients?
It’s not uncommon to work with a company after they’ve undergone an EPA or even a customer inspection and realize that they need to address current manufacturing conditions. We could be asked to develop a compliance assurance plan, help with rethinking the manufacturing process to eliminate certain chemicals from the supply chain, or develop tools they can use to perform risk mitigation across their portfolio.
The availability of water is becoming a red hot issue for many, and we’ve performed analysis of future availability and demand and resource planning. In other cases, we’ve helped businesses define threats to their business continuity so they can respond before it becomes a crisis.
So what’s the bottom line?
Our Operations Risk & Compliance practice boils down to three things: assuring business continuity, protecting the brand, and reducing the cost of operations. That’s what we do.
For more information about Operations Risk & Compliance, contact Michael Pardus.